Over 20 years in the ROI Industry
MMRA was established in 1994 by a group of Health Information Management (HIM) professionals which means we have been around long enough to witness enormous changes in both technologies and statutory requirements in the healthcare environment. We have experienced and been a part of the migration of medical records to health information management, from paper-based medical records to hybrid systems with the eventual promise of an efficient secure EHR Network open to all with proper credentials.
At MMRA we believe there are 3 basic-ways to grow and keep a company moving forward:
- The fastest way is by merger and acquisition which is the way most companies have chosen to proceed. This usually requires outside investment and results in more of a profit motive first instead of customer satisfaction.
- Another method is to market your services with lots of ads, conventions, emails and an expensive sales force. This of course requires significant investment in both time and resources to expand the business. Resources that we feel could be utilized to provide higher quality ROI services and keep pace with the ever changing HIM world.
- Our formula for continued growth and success is to invest heavily into our services and the people who perform these services.
We grow our future customers from very past and present satisfied customers.
MMRA combines years of experience, expertise, extensive training and up-to-date knowledge of current statutes. Cutting-edge technology and innovative concepts allow for efficient, quality-driven customized ROI solutions that reflect a healthcare facility’s own customer service philosophy.
When it comes to quality ROI services, MMRA promises to deliver.
MMRA provides healthcare facilities nationwide with reliable and well-managed release of information services. The driving force behind MMRA’s success is its knowledgeable staff and credentialed management with expertise in health information. Our excellence and dedication have contributed to our sustained growth and continued customer satisfaction.
MMRA employs a team of HIM credentialed professionals who are trained in and passionate about the ever changing field of health information; most have worked in HIM departments in various healthcare settings and stay current with state and federal regulations such as HIPAA and the HITECH Act. This translates to a better understanding of clients and their facility’s unique needs. MMRA has a ratio of HIM credentialed professionals to ROI Specialists (approximately 1 HIM credentialed professional per 10 ROI Specialists).
MMRA understands that by fostering professional development, you ensure talented personnel. We encourage our employees to participate in continuing education activities, volunteer for speaking engagements, assume teaching appointments, and pursue state legislative initiatives.
MMRA continues its pursuit of using technology as a tool to better manage and modernize health information processes by developing our own software solutions. MMRA remains competitive and dominant in the ROI industry by employing HIM credentialed management and using industry best practices. Technology is a valuable tool but the real backbone to our success is our experienced and dedicated personnel.
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